We have also introduced a new service, curbside holds pickup, where library staff bring your items right to your car! Our curbside pickup service will be available during library hours: 2 to 7 p.m. Mondays through Wednesdays, 10 a.m. to 3 p.m. Thursdays and Fridays, and noon to 4 p.m. Saturdays. Here are some quick tips on how to use curbside:
Request curbside: Place a hold through our online catalog or by calling the library at (315) 252-2571. Once you receive notification that your hold is ready, call the library to request curbside pickup. Library staff will check out your items and schedule a time for you to pick them up.
Arrive for pickup: Please arrive at the library at your scheduled time and look for the sign for curbside pickup. Park in that spot, then call the library at (315) 252-2571 to let us know you are here. Please wear a mask during curbside pickup.
Curbside delivery: Library staff will deliver your holds to your car and you are all set! Returns will be accepted by library staff.
This week’s frequently asked question is about returns. You may have noticed that after you return your items to the library, they still appear on your account for a short period of time. Returned items must be quarantined for three days to stop the potential spread of the COVID-19 virus. Items will be held for three days after they are returned before being checked in by library staff.